Privacy policy

Last updated: January 30, 2026

Out Of His Word (“we,” “us,” “our”) operates this website and online store (the “Services”). This Privacy Policy explains how we collect, use, and share personal information when you visit our site, make a purchase, or contact us.

Our store is hosted on Shopify, and our products are produced and shipped by a third-party fulfillment provider (Printful).

1) What personal information we collect

Depending on how you use the Services, we may collect the following:

Information you provide to us

  • Contact details: name, email address, shipping and billing address, phone number
  • Order details: items purchased, order history, returns/exchanges and related requests
  • Customer support: messages you send to us and information you choose to include

Information collected automatically

  • Device and usage data: IP address, browser type, device identifiers, pages viewed, and interaction data
  • Cookies and similar technologies: used to operate the site, keep the cart working, and measure site performance

Payment information

  • Payments are processed through Shopify and its payment processors. We do not store your full payment card details.

2) How we use your information

We use personal information to:

  • Process and fulfill orders (including printing, packing, shipping, returns/exchanges where applicable)
  • Provide customer support and communicate about your order
  • Operate and secure the Services (fraud prevention, troubleshooting, performance)
  • Measure and improve site performance using analytics (see Section 4)

3) Email marketing

We do not use your information for email marketing, and we do not maintain marketing email lists.
We may send transactional emails that are necessary to provide the Services (order confirmation, shipping updates, and support replies).

4) Analytics and cookies

We use Google Analytics to understand how visitors use our site (for example, which pages are visited and how the site performs). Google Analytics may use cookies and similar technologies to collect information about your device and browsing activity on our site.

Your choices

  • You can manage cookies through your browser settings (block or delete cookies).
  • If you disable cookies, some features (like cart/checkout functions) may not work properly.

5) How we share personal information

We share personal information only as needed to run our store and provide the Services, such as with:

  • Shopify (website hosting, checkout, order management)
  • Printful (printing, fulfillment, and shipping)
  • Payment processors (to process your payment)
  • Shipping carriers (to deliver your order)
  • Service providers that support our site (for example, analytics and security providers)

We do not sell your personal information.

6) Targeted advertising / retargeting

We do not use personal information to run targeted advertising or retargeting campaigns (for example, showing you ads across other websites based on your activity on our site).

7) Data retention

We keep personal information for as long as necessary to:

  • Provide the Services and complete transactions
  • Maintain records for legal, tax, accounting, and dispute-resolution purposes
  • Enforce our policies and protect the Services

8) Security

We take reasonable measures to protect your information. However, no system can be guaranteed 100% secure, and we cannot guarantee absolute security.

9) Children’s privacy

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.

10) Your rights

Depending on where you live, you may have rights to access, correct, or delete personal information, or to object to certain processing. To submit a request, contact us using the information below. We may need to verify your identity before responding.

11) International processing

Shopify, Printful, and other service providers may process information outside your state/province/country. When information is transferred, we take steps designed to ensure appropriate safeguards consistent with applicable law.

12) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last updated” date.

13) Contact

If you have questions about this Privacy Policy or your personal information, contact:
support@outofhisword.com